Course curriculum

  • 1

    Introduction

    • Before we begin...
    • Student Book
  • 2

    What is Leadership?

    • Leadership Defined
    • Who is a Leader?
    • Everyday Leadership
    • Leadership Styles - Intro
    • Leadership Styles - Pros & Cons
    • Public Works - Road Maintenance
    • What is Leadership? Quiz
  • 3

    Roles & Responsibilities of Supervisors

    • Human Resources Legislation in Ontario
    • OHSA, AORS & AMSA
    • Duties, Rights & Responsibilities
    • Hazards Introduction
    • Fluid Injection Introduction
    • Fluid Injection & Other Injuries
    • Different Types of Hazards
    • Job Hazard Analysis
    • Controlling Hazards
    • Supervisor Due Diligence Checklist
    • Dos & Don'ts for Supervisors
    • Succession Planning and Training Staff
    • Roles & Responsibilities of Supervisors Quiz
  • 4

    Communication = Success

    • Communication is #1
    • Better Communication
    • Writing a Memo & Creating Motivation
    • Communication = Success Quiz
  • 5

    Managing Staff in a Unionized Environment

    • Keys to Effective Management
    • Discipline, Documentation & Evaluation
    • Grievances
    • Managing Staff in a Unionized Environment Quiz
  • 6

    Front Line Management Exam

    • Exam