Front Line Management
Equip yourself with the right tools to become a better leader.
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1
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Before we begin...
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Student Book
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2
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Leadership Defined
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Who is a Leader?
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Everyday Leadership
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Leadership Styles - Intro
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Leadership Styles - Pros & Cons
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Public Works - Road Maintenance
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What is Leadership? Quiz
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3
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Human Resources Legislation in Ontario
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OHSA, AORS & AMSA
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Duties, Rights & Responsibilities
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Hazards Introduction
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Fluid Injection Introduction
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Fluid Injection & Other Injuries
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Different Types of Hazards
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Job Hazard Analysis
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Controlling Hazards
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Supervisor Due Diligence Checklist
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Dos & Don'ts for Supervisors
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Succession Planning and Training Staff
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Roles & Responsibilities of Supervisors Quiz
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4
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Communication is #1
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Better Communication
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Writing a Memo & Creating Motivation
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Communication = Success Quiz
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5
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Keys to Effective Management
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Discipline, Documentation & Evaluation
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Grievances
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Managing Staff in a Unionized Environment Quiz
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